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​Emotional Intelligence Programs

Our programs can be customised into 1 or 2 day courses or delivered in a modules format and delivered on-site. One day in-house programs start at $2500 for up to 10 participants. Each participant receives pre-course assignment, manual, additional resources and reading list and personal action plan. EQ Programs can include Genos EQ assessment profile. ​https://www.genosinternational.com/assessments/

Emotional Intelligence Fundamentals

This programs will improve your understanding of the four components of EQ (self-awareness, Self management, social awareness and relationship management) and how you can develop and strengthen them to become more effective at work an life.
Outcomes include:
  • Understand what emotional intelligence means
  • Recognise how our emotional health and physical health are related
  • Learn techniques to understand and use the power of emotional intelligence in the workplace
  • Understand the different emotions and how to manage them
  • Create a personal vision statement
  • Understand the difference between optimism and pessimism
  • Validate emotions in others
 

Emotional Intelligence for Leaders

​This program will improve your understanding of emotions and emotional intelligence. You will also explore and practise tools and techniques for applying emotional intelligence in leadership, and creating high performance in others on that basis.
​Outcomes include:
  • explore the neuroscience of emotions and emotional intelligence,
  • examine tools and techniques for effectively asking for, and responding to, feedback,
  • explore techniques for developing self and other awareness
  • examine how we can use reactive and proactive techniques to build our resilience and effectively manage strong emotions
  • Learn techniques to understand and use the power of emotional intelligence in the workplace and with customers
  • explore an approach for facilitating engagement discussions with staff members.

Emotional Intelligence for Sales

This program is will help you improve and develop your understanding emotional intelligence and how it underpins professional success. It will cover the 4 key components of EQ (self-awareness, Self management, social awareness and relationship management) and help you understand how to apply them to your role as a salesperson.
Outcomes include:
  • Understand what emotional intelligence means
  • examine how we can use reactive and proactive techniques to build our resilience and effectively manage strong emotions
  • Learn techniques to understand and use the power of emotional intelligence in the workplace and with customers
  • Understand the different emotions and how to manage them
  • Understand the difference between optimism and pessimism
  • Validate emotions in others for greater influence